shipping & returns

WITHOUT DETOURS AND UNNECESSARY COSTS

Shipping

In our own production facility in Germany, we manufacture sustainable products that are non-disposable and can be used for many years with a clear conscience. Every BALKIS dog bed is freshly produced and sent directly to our customers. No detours, no unnecessary costs. 

Balkis ships throughout Europe. The following table provides an overview of all costs.

No shipping costs from 150€ order value

Germany

4.95€
Delivery within 3 - 5 working days

Europe

14.95€
Delivery within 3 - 7 working days

Free shipping

0.00€
No shipping costs from an order value of 150€

Return & Exchange

1. Returns are accepted within 30 days of receipt. The goods must have been dispatched or already provided with a postmark within this period.

2. Please make sure that the goods are carefully packed. The goods should not have been used and must be returned with the original packaging intact.

3. Send a request to our customer service at info@balkis-dogbeds.com or via the contact form stating the order number. We will send you a return label, which you can use to send the order back free of charge.

Return form